Privacy Policy
At Khalsa Distribution Ltd. (“we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request a quote, place an order, or subscribe to our communications, we may collect:
- Full name
- Company name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely through third-party payment providers)
- Any information you voluntarily provide in forms or communications
Non-Personal Information
We may automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referral source
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Respond to inquiries and quote requests
- Provide customer support
- Manage deliveries and shipments
- Improve our products and services
- Personalize your experience
- Send order updates and service-related communications
- Send promotional emails or newsletters (only where permitted or with your consent)
- Maintain website security and prevent fraud
- Comply with legal obligations
Cookies
Our website uses cookies and similar technologies to improve user experience and analyze website traffic.
Cookies may be used to:
- Remember your preferences
- Improve website functionality
- Measure website performance
- Understand visitor behavior
- Support marketing and advertising efforts
You can modify your browser settings to refuse cookies, although some website features may not function properly.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information with trusted third parties only when necessary to:
- Process payments
- Deliver products
- Provide website hosting and technical support
- Perform analytics
- Comply with legal requirements
- Protect our legal rights
These service providers are required to protect your information and use it only for the services they provide.
Payment Security
Payments made through our website are processed by secure third-party payment providers. We do not store your complete payment card information on our servers.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Meet legal, tax, accounting, and regulatory requirements
- Resolve disputes
- Enforce our agreements
Your Privacy Rights
Subject to applicable Canadian privacy laws, you may have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Withdraw consent where applicable
- Request deletion of personal information, subject to legal obligations
- Ask questions about how your information is used
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our website and services are intended for businesses and individuals over the age of majority. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Khalsa Distribution Ltd.
Website: https://khalsadistributionltd.ca/
Email: bhupinder@khalsadistributionltd.ca
Phone: +1 (437) 667-4417